Seinfeld: The Broken Glass Episode
My elbow did it:
pushed a glass over the edge to the kitchen floor.
Suddenly,

the glass had become two-dimensional and garbage,
while I had become a person with one less glass,
but that's what happens when an elbow

starts making its own pointed remarks
(elbows are you listening?).
It was an asymmetry of the universe,

I was one glass down,
and something had to give.
I started sweeping.

I kept sweeping,
started to dream about pulling glass
from the bottom of my feet, saw blood streaming

chandeliers on the ground
crystals to light my way,
which is how I learned to walk on broken glass.

Cingular Wireless: Raise Your Bar From the Basement
Doesn’t getting a promised rebate also constitute being able to use the rebate? I always thought so, but it seems that telephone companies, CingularWireless in particular, has found additional ways to squeeze more money from the consumers' pocket.

Here’s my story. I renewed my cellphone contract, formerly held with AT&T, which was recently bought out by Cingular. This simple act of renewal was its own nightmare, since for some legal or other convoluted reason, even though Cingular bought out AT&T, their data records and customer base aren’t a shared entity. But I digress.

After weeks of phone calling and speaking to innumerable cheery young customer service representatives reading from various scripts, I finally was able to order my phone, which came with a promised $50.00 rebate. However, when the phone itself arrived, it contained no rebate coupon so I needed to spend additional time on the phone. It turned out that this was a Cingular phone, but it had become tainted by my previous association with AT&T, so the coupon had to be ordered through a different path.

Cingular received my rebate request on 8/15/2005, processed the request on 9/07/2005 and I received the card in early November. I know because I kept the paperwork. It took about three months to get the rebate, but as a trained consumer, I was glad when it came. However, this was not a check, but a card, similar to a credit card. I used it to pay for a meal. But it was later rejected at most other places like supermarkets.

I got on the phone again. Through Cingular’s labyrinthine customer service center, I was able to find out that the balance on my card was $15.76. A cheery customer service representative advised me that I could use the remainder of the balance by “splitting the difference” with another card.

Really, should we have to go through all this trouble to use a promised rebate? I think not. Instead, I feel that this is simply a clever way for Cingular to collect some of that $50.00 multiplied by a lot of other frustrated consumers like myself, wearing down our resistance to corporate greed by making everything difficult.

I protest!

No. 23
Mike dropped off a hundred t-shirts for me to sell in the lobby of the theater. I saw Lulu skulking around outside with her camera in one hand, and her bounty of t-shirts in the other. Don't ask me where Clyde was. Working some job, I guess.

So I had to decide how to balance my newspaper sales of "Homeless Security" with my new inventory item. Thank goodness the theater owner was some kind of weak-kneed liberal who didn't mind me setting up shop to the left of his ticket window. So many of these owners freak whenever they see a homeless person because they think it's going to drive away customers. As long as I keep myself relatively clean, I never find that I'm a scab on the general premises. Why on the contrary. I think I add an interesting mix to the general boring fare that passes by without so much as a look. In fact, that's what I like about selling newspapers.I play a game with myself about who's actually going to see me without storming by like I'm a piece of warmed over shit. Usually, I'm right. Every 20th person or so I can spot some one in the crowd. What do they have in common? Hard to say. I think it's a zig-zagging aura they've got coming off of their fontenelle's where their life spirit sits. Clyde told me that. But never mind. Time for me to get to work.

"Want a paper? He was relatively tall with cute dreads dangling around his face like a shower curtain.

"I bought one from you yesterday."

"What about a t-shirt?"

"I've got a million t-shirts at home."

"I bet you do. But not one like this." I held up Osama's name on the front.

"Is this for real?"

"Sure. This is a grassroots thing."

He shoved his hands into his pockets. "I don't know."

"What if I throw in something you've never seen before?"

"How much did you say it was?"

I knew I had him. I tied my tongue into a knot and his jaw dropped. "That'll be 10 dollars," I said.

Rondeau for the Lost Lenore
Help me to look, for I lost her there
deep in a field, or on a burnt pier,
stuck between two rotten planks of wood,
not making noise, even if she could,
kicking around a shuttle of years.

Long ago I remember she stood
on a fire trail, wearing a fleece hood
loosely, without covering her hair.
Help me to look.

She's gone so long without eating food,
take-out on-the-run that tastes no good.
I'm not sure if I know how to clear
her heart's basement, look in the mirror
when she sang to the singing blood.
Help me to look, for I lost her there.

Yizkor (Memorial) Service
Yom Kippur 2005

I'm watching darkness
embrace a glittering thumbnail
someone had trimmed and left years ago
for the cleaning lady as it rolled across the floor
into breadcrumbs, cat hair, a tissue blown by the opening door
into a tent of good-bye kisses, yet the nail,
painted glow-in-the-dark still blazing pink,
catches the light and is swept from the room
on a braided tassel,

as I follow the meditation,
but keep wandering to thoughts of my new vibrator,
a molded purple plastic water-proof super glide,
waiting for me at home tucked between my socks and panties,
which I bought the weekend before, while doing food shopping
and going for a walk with my friend and her dog,
the solemnity of making our days count,
well, I want to feel good and I need batteries.
That's how I entered the High Holydays. In a blaze.

No.22
We decided to use our existing marketing channels. Granny had the movie theater crowd sewed up, Clyde was going to work the wash-and-dry crowd at the laundromat, and Lulu would concentrate on school cafeterias. But we weren't going to stop there. I was elected responsible for getting the model t-shirt produced, and for designing a Web site to help sell the shirts, and for the ultimate broadcast.

"If we get thousands of people coming out to hear Osama streaming over the web, how's he not going to show up?" I reasoned. Plus, he wouldn't necessarily have to divulge his location, which was key to the success of my plan. I gambled that the opportunity for Osama to speak to a ready-made audience of thousands would be as irresistible as a free-interest loan from the World Bank.

I got busy. I put down my water-bottle next to the computer. First I designed the t-shirt over the Internet, dragging and dropping text and pictures on a handy blank canvas of a white t-shirt. I choose colors, named my date, checking to make sure I wasn't setting a time during Ramadan, and gave the domain name of the site I was building to find more information. Since the domain hadn't been registered yet, I grabbed it: www.osamaspeaks.com. "Hear Osama on www.osamaspeaks.com, May 20, 2006."

Done. I had a highly satisfied sensation that was similar to winning a superbowl pool. I made a mental note to be sure to provide an audio file so whatever came together could be downloaded. Exhilerated, I took another swig of water. But suddenly, the light from my basement window shimmered before me in the shape of Lulu. Time slowed down. She touched my cheek with her hand. I can't remember anything else, except she set up my networks and made them run. Thank God I'm a geek.

Notebook from the Year One
It's a small room I live in,
but the rent's okay,
a bedroom with two windows,
utilities paid.

I sleep on a couch,
I eat on a door,
when company comes,
they sit on the floor.

No. 21
"It's the theory of market share pressure leading to groundswell," I explained. "We print up thousands of t-shirts announcing a meeting with Osama bin Laden at a certain time and place, say runs of 1,000 at a time and we finance more runs with the sales of previous t-shirts; sell 'em wherever we can, whenever we can, all we do for the next six months or so is sell t-shirts ; I'll build a web site to help us sell the t-shirts. As members of the t-shirt collective, all of you can pocket a certain percentage of the sales; say two percent."

"Five," said Clyde.

"Five," I said. "Then we take things from there. With millions of people publicizing the event and waiting to hear the biggest terrorist of all time speak to them over a public broadcasting system, how can we fail?"

"We need music," said Lulu.

"And to sell food," said Granny.

Then went out for another cup of coffee to discuss the details.

Content Management System

And while I'm waiting for you in the car like an otter
floating beneath a hood of water watching the sky
pull itself into threads of orange taffy, I swam away
to Chicago and the punch press factory near O'Hare Airport,
where I met Johnnie with mahogany skin and red straightened hair
and Eola from New Orleans who said:
"Life's like powder on a powder puff, just ready to blow off;"
and a woman from Argentina who thought I was pretending
not to be Spanish so I wouldn't get deported,
a time in my life just before three-alarm fires

started to go off and I had to skate down the freeway,

when we ate three-course meals in 20 minutes
and heated food in a microwave that smelled like a roach coach.
I remember when the lugging machine punched a hole through my finger
and the foreman drove me to the hospital in his car where I spent the evening
filling out worker's compensation forms, and worked the next day
anyway and didn't make my quota; something about the thinness of the sky,
the way the airplane balances on a diagonal wire
the way Chow Yun Fat did in Crouching Tiger, Hidden Dragon,
walking on tree tops,
which is a good trick if you know how to do it.

No. 20
Clyde, Granny, and I walked the half mile from my apartment to the theater. People were queued up at the bank window. The street was filled with people sipping coffees, and I saw a hold-out with a cigarette who was blowing smoke. Clyde and Granny had fallen a few steps behind. I began looking around the corner for Lulu.

"She'll be there," said Granny.

"There's another one?" he asked.

"Yeah, and this one has a camera."

"Whoa, baby. We're making the papers."

"Only the ones you're smoking."

"I'm sorry, Miss. You can't take pictures without a permit," said an officer to Lulu who was standing in the middle of the street. "You'll have to move." Lulu kept her eyes buried in her frame. The youngish officer, who judging by the peach fuzz on his chin, might've been a rookie assigned to the school crossing on any another day, stepped closer to her side. "I'm sorry, Miss, you're not allowed to stop the traffic. Cars were queued up behind her, and they were honking their horns.

"Lulu, c'mon," I said, stepping into the street.

"D'you know this woman?" the officer asked. He looked a lot taller once I was standing next to him.

"Yes," I said, taking her arm. "Lulu, what are you doing?"

"Well, mostly waiting for you," she said picking her head up. "But I thought I'd get some footage of how we're supporting the oil companies by driving around at different times of the day, in different light. Great diminishing angles from the corner."

"Thanks, Miss," said the officer. "You can't stand here."

"Geez," she said. "You don't have to go ballistic."

"Thanks, Miss," he repeated, "I'm just doing my job." He stepped aside and started to wave traffic on.

"First you get a college education, then you can't get a decent job, and then they want to arrest you. I think the country is going down the tubes."

"Amen, to that said Granny," who'd finally caught up to us.

"Amen to that again," said Clyde.

Lulu put her camera back into her satchel. I introduced Lulu to Clyde. "Granny knows him. He wants to work with us."

"So, Thinktank," he said to me, rolling back on his heels and winking at Granny. "What's next?"

“T-shirts," I said. "We're going into merchandising."

No. 19
[digression] Clyde wanted to join the party, so we head in the direction of the nearest live wire, which to my mind, was Lulu who had struck a chord within my shredded heart. I was hoping that she still planned to meet us in the lobby of the movie theater, whereupon I had a plan to start moving in the direction of Osama bin Laden. As crazy as it seemed, I think I'd fallen upon a foolproof idea. Because if you look at the history of programming languages, they don't last forever, since technology changes, programming styles change, and good languages last only 15 or 20 years; a man like Osama fell into the same category. Let's say he had shelf life, which was only a few years left until he became ho-hum on the international market.

Likewise, I reasoned, but actually, I lost my bookmark of reasoning. I was aware of being able to concentrate more and more less. Prowlie's glass and light was beginning to emerge again in my consciousness and I didn't know what that meant except I had to follow it to its ultimate logical conclusion.

"Paranoid schizophrenic," I'd heard someone once say of me.
[ / digression]

Back to the party.

No. 18
For breakfast I rustled up two cups of coffee, brewed over a spoonful of instant, and two bowls of assorted dry cereal, poured out from the bottom of a bunch of almost empty cartons. Okay. The cereal was a little stale, but who cares if you've got milk. Right? Sometimes I can sound like a fucking commercial. So Granny stuffed her sleeping bag back into some expandable netting and then spent the rest of the morning in my bathroom cleaning herself up while I danced around waiting to take a piss.

"Come on in," she said. "I don't care."

"Don't look."

"Are you out of your mind? I'm behind a shower curtain."

I pissed, brushed my teeth, and washed up. By the time I got dressed, the water had stopped running, but she was still futzing around in the bathroom.

I decided to sit down at the computer balanced on a snack table outside the kitchen.

"You ready?" she asked after I had almost finished checking my email.

"Huh?" I couldn't believe it. Cleaning up had done things for Granny that I couldn't have imagined. While before she had been some indiscriminate age, a raunchy gnarly thing curled in upon itself, now she appeared radiant, a woman in her late thirties, and her light brown hair; well, it almost had sheen. I was glad to see she was no longer wearing several layers of multi-colored shorts, now dressed in a black shirt with a stained red top, clearly rescued from some Goodwill sale pile.

"Stop looking at me," she said, throwing her bag over her shoulder. "Let's get going. I'm not use to being in one place."

So we walked up the side of the house, past the recyling bins. I saw a man going through my bottles. He looked familiar. "Say, don't I know you from somewhere?" I asked. He was this black guy. All I knew was that he was built like a line-backer.

"I've never seen you before in my life," he said, holding up an aluminum orange soda can.

"Yes, now I know where I saw you. You were the ticket taker at the movies up the street the other night."

"Yeah, what of it?"

"Nothing much. I remember you bumped in to me."

"Hi, Clyde."

"Hi Granny."

"You two know each other?"

Granny nodded. "I know a lot of people."

"So you got yourself a place to stay last night," winked Clyde.

"You can think whatever you want to think."

"Say, you look good cleaned up," he laughed.

"Clyde and I have done street time together," she explained to me. "But right now he's holding down more jobs than you can count on two fingers."

"Three right now," he said. "Going through the recyling bins is a sideline. I work at the theater in the evening, the laundromat across the street in the afternoon, then I haul off the glass whenever I can, and get five cents a bottle."

"I'll probably see you in the theater lobby real soon," she said. "selling newspapers. But in the meantime, I'm going with a couple of these bums to build a mass movement."

"Anything I can make money at?" he asked. " I need time off from one of my jobs."

No. 17
"I use to be pretty," said Granny, "not that you'd ever believe it," and she held up her hand in my face when I tried to protest. "You don't have to say anything. And my hair! I bet you wouldn't believe that I almost was hired for a shampoo commercial. The people said they'd never seen anyone with the kind of sheen I had in my hair, especially for someone with light brown hair. Light brown hair usually doesn't do much of anything. But I was eating back then. I think it was the nuts. They say peanut oil has a lot of vitamin E."

Was that so, I thought. My hair was starting to thin on top and I wasn't ready to reach for the Rogaine. Maybe I should eat more nuts. "So what happened?"

"I can't wash it, brush it, so I just keep it braided down my back. But it's so dirty, it weighs two tons. I can hardly hold my head up."

"No, I mean about the commercial. For shampoo."

"Oh, that," she laughed. "They hired someone else. And you know what? She scrunched up her face. "That girl hardly had any sheen. She and the photographer were sleeping together."

"Sometimes that happens," I began, wanting to say something to Granny about bum breaks. I kept feeling I had to be nice to her to help make up for society's injustices.

"But that's the way my luck has been. Never knew my father. My mother went crazy by the time I was ten. Not that I really could tell the difference. It was all crazy. I thought that was the way everything was. You could say that these past two years on the streets have been my most sane."

I could tell this was going to be an all-nighter. "What do you mean?"

"You're not interested."

"Why do you say that?"

"You're just being nice. I'm not going to sleep with you. Now don't think just because you're listening to me..."

"I'm not the least bit interested in sleeping with you. First of all, I've got at least four hours of work I still have to do. And second of all, we're on a project together, which means we can't sleep together."

"Why?"

I stumbled for an answer. "Because it's unethical."

"Oh," she said, folding her hands into a neat pile on her lap and looking more relaxed. "So what do you do?

"I'm a programmer," I said.

"TV? Radio?"

"No, I program languages. Like XML."

"What about XXL?"

"Do you program also?"

"That's my t-shirt size." Oh, by the way," she said, "I lied to you before. It wasn't peanuts that gave my hair that sheen. It was rosemary oil."

Rosemary oil. I made a note to ask her tomorrow where I could buy the stuff. If my hair had more sheen, it might help to make up for everything else it was missing. "Good night," I said.

"Good night," she chirped back, and shook out a sleeping bag from somewhere inside her shopping bag upon my old couch.

No, 16
Granny was now a person with food in her stomach, a situation which definitely agreed with her. We sat on the living room couch; her feet rested on an an unread pile of InfoWorld magazines stacked on my coffee table. Granny didn't talk much. We stayed up for several hours and sat in front of the TV, until I couldn't stall the inevitable. I had to start programming and finance my mass movement {all bathroom jokes aside}.

I knew she was the lady in the house, but beats the hell out of me if I was going to let greasy Granny spend the night sleeping under my blankets. I didn't care how dirty they were {my blankets}, which as far as I was concerned, was nothing compared to eau de Granny. I just thought Lulu had been pretty slick to dump everything into my hands and run off with her video recorder.

"Uhh, I'll make a bed up for you on the couch," I said.

"You're gonna let me sleep here?" she said, startling herself back into a sitting position. "On your couch?"

"Where else? There's only one bed in the apartment."

"You really don't have to do that," she said.

Yeah, and didn't I know it, which is when Granny decided to tell me her life's story.

No. 15 (continued from July)
We walked to my apartment that was a few blocks away. If this what it took make my life interesting once again, I thought, I was up for it. "So Granny," I asked. Do you like spaghetti?"

"Yes, indeedy, needy," she said. "I've got the sauce." She ransacked her black bag for a moment and pulled out a jar of Newman's Best. "I went shopping this morning," she said to me, and winked. "The trick is getting into the store."

"What do you mean?"

"Don't you know diddley-squat? Granny's gonna teach you. In order to shop, you have to get in the store, and in order to get in the store, you have to get past security, and in order to get past security, it's important they don't know your face."

"So how'd you get past security?"

"A different guy was on duty this morning," she said. "I scored."

"Basil-garlic," I said. "My all-time favorite."

She smiled. "I figure you got a stove in your apartment."

"I even have a loaf of bread," I said and found the key. I jiggled the lock just the right way to open the door. Granny followed me to the refrigerator. "I forgot something." I said.

"Tell me."

I closed the refrigerator door and opened up a few cabinets, realizing that I didn't actually have spaghetti, just another jar of sauce.

Granny's face dropped, but then she recouped. "Heat them up," she said. "We'll have soup."

I did, and we had plenty of bread. But then there was all that Top-Ramen in the back of my closet, and who said you couldn't put sauce on a noodle that comes packaged as its own raft?

"Score," said Granny. "Totally score."

CellPhone Poem 12
Calling to find out if I can go
pearl-diving this evening
inside your mouth,

as I sit on a chair that dreams
of becoming a crocodile
climbing the hills

that turns into a bridge
connecting two short points
to a distance

as I wrap my legs
around whatever it is
we can become.

*
Me? Fine. I know.
You? Okay. Great.
Just for today?

So I'll come over
maybe in a few hours.
Around dinner.

We'll stuff plastic bags
with clothes for people
in New Orleans.

Take them to the Grand Lake Theater
any time from the morning commute hour
all through the night.

CellPhone Poem 11
It's me. All my important
numbers. Ring tones.
Daffy Duck & Pastures of Plenty.
Beseme Mucho & Beethoven.

All my significant others
gathered beneath one roof
a press away
distilling voices

into the daily grind
blinking when its cell
runneth over
with voice and text messages

video grabs
eyes closed shut
or an abandoned meth lab
there for all to see.

My whole life stripped down
to ankle bracelets
from single shining chip
to shining chip.

CellPhone Poem 10
So on the day of your eviction
three blue sentinels stood
at the edge of a parking strip,

almost a year
since your father had died
on a Sunday that stretched into police reports,

when sunflowers in the backyard
spit their black and white seeds
into my face.

You hugged me then
mostly because you didn't know what else to do,
before you crawled beneath the linoleum and sub-flooring

and buried yourself hissing my name.
Go away. You are a mother
of Shit Heads.

You said other things to me
I can't repeat
because I am a mother,

and because I'm trying to remember
how you're my son,
who taught me the miracle that life is.

I'm not sure when you started to hate
with the green stare of a cat's eye marble,
who'd already dismissed me from my post.

I don't know how a child can even do that,
you who discovered pill bugs beneath every rock
and tamed snails,

always searching for more
through mint and calendulas,
maybe learning from them

how to hide your terror.
Are you listening?
Can you hear me?

CellPhone Poem_WhatIs
A cellphone poem is music
how we sound

as we dial talk text message
and the breath between

the warm bath
of lymph nodes

that keeps lines open
in our groins back and forth

between listening
and expression

at right angles
broadcasting

I and Thou
me and you

perched on a molded cornice
where a voice speaks its essay:

Hold on, hold on
a soul shift does not occur

in the limelight,
it comes from shadow.

The planet will heat up,
species will die,

but when, and how many
and can we change?

CellPhone Poem 8
I'm here
walking down the supermarket aisle
where the strawberry yogurt
meets the fish counter.

Why d'you think containers of yogurt
are near the fish counter?
Those two things don't go together.
Yogurt sauce over salmon

is the closest I've ever come
in my whole life to anything like that,
but I don't think it was yogurt,
maybe cream cheese.

I'm here
sitting on the bus counting my change.
The Queen is eating bread and honey.
I said that to be funny.

I'm here speaking to you from the dental chair
in the few minutes I have left to me
before the dental assistant
sticks blue goop in my mouth.

I'm here,
but I'm almost ready to leave.
I've been here all day
standing in line.

What do you mean what tickets?
They're the ones for Andy's birthday
this weekend he was coming in from Fresno
and we were going to take him out.

Remember? I'm sitting in traffic.
Actually, I'm sitting in my car
listening to the radio,
and all I can see are brake lights.

It'll be hours
until I can return
to my reality show. I'm here,
but I want to be home.